Frequenty Asked Questions

Why Should I Use CashlessSchools?

CashlessSchools is an online fee payment program that allows parents to make payments to the school electronically rather than sending in cash and checks for payment. Parents can log in to the Payment Centre to deposit money, pay school fees, view purchases at the cafeteria, set spending limits, and more. Whether you require a one-time payment or recurring payments, we offer solutions that will save parents and schools time and money.

What are the benefits of CashlessSchools?

CashlessSchools makes it possible for all schools to offer parents the convenience of online purchasing without incurring large administration or setup costs. Benefits include:

  • Parents can make purchases 24 hours a day, 7 days a week.
  • View historical purchases and payments online.
  • View your child's spending history.
  • Set your child's daily spending limit.
  • Eliminate lost checks or cash.
  • Payments are reflected online immediately.
  • Ensures private and secure transmissions.

How do I open a new Cashless School Parent Account?

Opening a new Cashless School Parent Account is easy and very quick. Follow our guide Getting Started: How to Register an Account for a detailed walkthough of our registration. If you have any difficulty registering your child, please contact our help desk for assistance.

Am I charged a fee for using my CashlessSchools Account?

CashlessSchools does not charge any of our accounts for registering, logging in, viewing fees and account activity, or any function available on the Parent Center without expressly showing you any fees before they occur and giving parents the opportunity to cancel.

Some parents, depending on the school district their children are enrolled in, may be charged a transaction fee in the event that they make an online fee payment, on campus wallet payment or deposit. The transaction fee will be displayed before check out.

If you have any questions or would like to know specifically if the schools your children are enrolled in charge fees for using the Parent Center, please contact our support staff for your inquiries.

How do I make a deposit to my child's account?

Once you have registered with CashlessSchools, view our step-by-step instructions on how to deposit money to your child's account.

Where can I find my child's Student Number?

In order to register your child, you might need your child’s Student Number. This is often located on your child’s student card, however, every school and school district is different. The registration page shows where you might find your child’s student number for the school your child attends. If you still have difficulty finding your child’s student number, please consult your child’s school administration or contact our support team.

Can I see the items my student is purchasing using their On-Campus Wallet?

Yes, you can view the items your child has purchased by logging into your CashlessSchools Account and viewing their On-Campus Wallet Activity page.

How do I recover a forgotten username or password?

If you have forgotten your password, goto: Trouble Accessing your Account? Enter the email address you registered with and we will email you a temporary password.

If you have forgotten the email address you registered with, please contact our help desk.

Can I use a credit card to add money to my child's account?

The availability of credit cards as a method of payment is left up to the discretion of the school. If your school offers credit cards the payment option will be available to you in Shopping Cart check out. If you have any further questions about this please contact your school or customer support.

Can I get a refund if my child doesn’t spend all the money in the account?

You can withdraw money from your CashlessSchools account and deposit it back into you bank account. To do this, log into your Parent Account and go to Withdraw. You will need to add the bank account before you can withdraw funds to it. To add a new account, print and complete the Authorization Form attaching a voided cheque and send this to us by fax, email or mail. Once we have received this form we will add the account and notify you that your eCheck account is now ready for use on CashlessSchools. You can then go to Withdraw on CashlessSchools and set up the transfer.